Frequently Asked Questions


Our app uses advanced technology and a comprehensive database to ensure high accuracy in ingredient analysis. However, accuracy can vary slightly depending on the quality of the photo and the clarity of the food label.

Yes, the app is designed to recognize common allergens in food products. It will alert you if a scanned product contains any ingredients that are known allergens.

The app analyzes food labels to provide detailed insights about the ingredients. By taking a photo of the label, the app extracts text, identifies ingredients, and gives a health score along with information on your selected food preference. Free accounts can perform one scan at a time with a cooldown period between scans, while premium accounts have no such limitations.

Yes, the app is available for download on both iOS and Android devices. You can find it in the Apple App Store and Google Play Store.

Yes, an internet connection is required for the app to analyze food labels and retrieve the latest information from our database.

Several factors can affect the scanner’s ability to accurately capture all ingredients. Blurry photos due to an unstable camera, labels on curved surfaces like cans that distort text, unusual fonts such as handwriting that challenge our AI, insufficient lighting that affects optical recognition, and producers segmenting ingredients into different sections to obscure details can all hinder accuracy. Our AI is continually improving to handle these challenges. If you encounter an issue, please report the scan. This allows our team to review and refine our systems for better detection.


The app offers two subscription options: a monthly subscription for $4.99 and an annual subscription for $49.99. Both provide full access to the app’s features.

We accept various payment methods through the app store, including credit cards, debit cards, and store credit. The available options depend on the app store and your region.

You can cancel your subscription at any time through your account settings in the app store you used to subscribe. Please note that uninstalling the app does not automatically cancel your subscription.

Yes, subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. You can manage this setting in your account settings.